Mapal Replacement Parts Service

Mapal Replacement Parts Service

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MAPAL Products Overview

As your partner, MAPAL Inc. offers a comprehensive range of products and services. For MAPAL Inc. customers, the savings in costs start right at the project planning stage. By using innovative and reliable tool concepts, MAPAL Inc.'s tool experts show the way...from low-cost production of a component to saving costly additional operations. Tool Management with MAPAL Inc. offers the right tool, at the right time at the right place and an economical cost. The sum total of these benefits is profitable, high quality production...and it all starts here, with innovative, MAPAL Inc. products.

Drilling:
A vast range of high performance drills are ready whenever you are. Our standard line of high performance drills, including the MEGA and GIGA families, are available right from stock. So when you need high performance, cost-cutting drills, MAPAL Inc. is prepared to meet your most demanding applications. Varying shank forms and coating options are even available at short notice.

PCD Tools:
MAPAL Inc.'s comprehensive PCD tool line includes: Gun Boring, Circular Milling, End Mills, Face Milling, Reaming and Fine Boring. You can depend on MAPAL Inc. quality, innovation and reliability for both pre- and finish machining.

Reaming & Fine Boring:
Single, Twin and Multi-Bladed Tools for Reaming and Fine Boring, only from MAPAL Inc. With a wide variety of WP and HX selections, as well as the patented High Performance, multi-bladed HFS Head Fitting System, MAPAL brings product diversity, innovation and technology to reaming and fine boring operations. These tools allow bore geometry and surface finishes that can eliminate the need for secondary operations, such as grinding or honing.

ISO Tools:
Using years of experience creating innovative tooling solutions for some of the world’s most challenging applications, MAPAL Inc. has made unique performance-enhancing advancements in its ISO Tool offering.

Hard Machining:
Modern, rigid machine tools with fast, efficient drive systems and high accuracy are the industry standard for low cost production. But these machine tools need modern cutting materials with high hardness levels to maximize productivity through high speed machining.
PCBN cutting materials provide the ideal prerequisites for this with their high heat resistance, wear resistance and strong edges.

Holders:
Simplicity, flexibility, accuracy, high performance, reliability and cost are the requirements for today's production systems. MAPAL Inc.'s HSK Tool Holding Devices meet these requirements effectively and help to achieve the desired accuracy and maximum levels of productivity. Eliminate cycle and positional error resulting from a simple tool change when using multiple set ups. The MAPAL Inc. Floating Holder compensates for axial and angular offset and ensures the best machining results.

Setting Fixtures:
The Masterset consists of modular components for the most flexibility in coordinating the corresponding function to set a MAPAL Inc. tool precisely to the µm by keeping the tightest tolerances. The Uniset provides the highest precision tool setting in a vertical position. As with all MAPAL Inc. setting devices, a solid mechanical construction is combined with an accurate and reliable controller to produce a precise tool setting system.

What exactly is your Spare Parts Service?
Transatlantic Connection supplies spare parts originating from Europe and Asia. We aren't the official US representative for most of the companies we supply parts for, but we can get the parts quickly and cost-effectively through our global network of suppliers and shipping companies. Buying those hard-to-find overseas parts from us is easy -- we handle all the international communication, payment, and shipping issues for you.

What information do I need to provide to you?
The more information the better. Typically, we would like to have whatever information can be found on the nameplate, but we need at least the manufacturer's name and part number. Information we would like to have when it is available/appropriate: serial number, town of manufacture, ratio (for gearboxes), electrical information (voltage, frequency, etc.)

Are you the official representative for all these companies?
Transatlantic Connection is the US representative for many companies, but we do not officially represent most of the companies we are able to supply replacement parts for.

Can I get parts faster than you have quoted? 
Generally, yes. Parts typically arrive in the US via our weekly consolidated shipment, but we can coordinate a special shipment to save a few days. In extremely urgent cases, we are also able to arrange courier service. Should a critical spare part not be in stock at the manufacturer, we will also work with them to expedite production if possible.

Are you supplying the original part, or a substitute?
Transatlantic Connection supplies the original manufacturer part. If the original is no longer available, we will work with the manufacturer of the part to identify a suitable replacement.

Can you provide technical support for products?
For companies we represent, our technical staff in Rockford, IL is available to provide support. For parts from other manufacturers, our technical support team may not have the answer, but will work with the manufacturer to provide needed support. We are typically not able to provide technical support for parts not supplied by our company. 

Will I be billed separately for international inbound freight, customs clearing, and duty costs?
In almost all cases, our quote to you includes all costs related to international shipment -- we won't surprise you with high additional charges at invoice. You only need to pay for the part and to get it from Rockford, Illinois to your location. In some cases, we may quote certain costs separately. If this is the case, the costs will be clearly shown on the quote.

Can you get "proprietary" parts?
Sometimes parts are custom-designed for a particular OEM. If this is the case, the parts are usually only available from the OEM. In certain instances, we are able to supply parts, so please contact us with information for your specific part.

Do you stock parts?
While we do stock some items, most items need to come from the manufacturer.

What types of parts are available?
Virtually any type of component is available. We have supplied parts for most typical industrial equipment, but also some unusual ones -- hydroelectric plants, ski lifts, wind turbines, and ships.

From what countries can you get parts?
Our supply chain is strongest in Germany, the UK, Japan, and Korea, but we can obtain parts from virtually all European and Asian countries.

The nameplate on my part is all in a foreign language. I don't know what number is what!
Send us a photo of the nameplate. Several of our staff members are multi-lingual and can help with translation.

How long do I have to wait for a quote?
For some items we have price lists, allowing us to quote right away. However, for most items, we need to check with the manufacturer for current pricing and lead time. Because of international time changes, this process typically takes at least a day, but can take longer depending on the time the manufacturer needs to calculate pricing.

Can you repair parts?
We can typically coordinate repair at the manufacturer. If a part is deemed unrepairable, we will only invoice for the shipment cost to the manufacturer and any evaluation charge they have.

What is the warranty on parts I purchase from Transatlantic Connection?
We extend the same warranty as the manufacturer of the part. Contact us for specifics on a particular part.

Mapal Replacement Part Request

If you would like a quotation for Mapal parts, please use the form below or contact us:

Telephone: 815-962-5600
Fax: 815-962-4600
Location: 304 North Main Street, Suite 104, Rockford, IL 61101-1101 USA
Email: infο@tac.us

If you have photos of the nameplate or part to send, please e-mail them. Pictures of the nameplate can be especially helpful in identifying replacements for older parts.

Manufacturer
Part Description
  - Model or part number
  - Serial number (if applicable)
  - Additional specifications (if applicable)
  - Telephone, fax, address info on part (if available)
Notes, comments, or other information
Your contact information
Name Position or Title
Company Mailing Address
E-mail
Phone
Fax

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