Versatile Office Assistant

TAC Rockford is looking for an intelligent, efficient, and detail-oriented person to join our company as a Versatile Office Assistant. This new position will play a critical role in our growing company.

Previous experience preferred but this can also be an entry level position. We are looking for someone with a friendly, positive demeanor and an open-minded approach to taking on new tasks. We plan for a successful candidate to grow with our company, so we want someone with flexibility, a strong desire to learn new things, and the desire to make working at TAC Rockford a career.

This position does not require any specific skills but we prefer candidates who have prior work experience in an office environment as well as mechanical interest and aptitude. Curiosity and questions are strongly encouraged; it is critical that staff at all levels have a basic understanding of what our customers do and how our products are used. Extensive on-the-job training in different aspects of our operations will be an ongoing part of the position.

What will a day in the life of Versatile Office Assistant look like? Most activities will be in an office setting but expect a variety of tasks that won't keep you behind a desk all day. Some things we have in mind:

• Preparing domestic and international shipments (pulling inventory, shipping via UPS, DHL, FedEx, truck, airfreight, etc.)
• Answering phones (addressing basic issues, and transferring calls to appropriate staff)
• Sales support (prepare basic quotes, customer followup activities)
• Production support (inventory management, incoming inspection, miscellaneous production and assembly tasks)
• Logistics support (expediting urgent orders, assisting with entering customer orders)
• Marketing support (coordinate mailings, website updates)
• General administrative support, special projects and additional duties based on skills and aptitude (this is the "other duties as assigned" you always see in job descriptions)

A successful candidate will have a strong skill set in:

• Customer service and interpersonal abilities
• Communication (interpersonal, telephone, and written)
• Computer proficiency
• Ability to learn and apply new information quickly
• Time management and organization
• Ability to work and solve problems independently
• Attention to detail, accuracy, and ability to stay focused

Qualifications

• High school diploma or equivalent required, associate or bachelor's degree strongly preferred

Desirable qualifications (preferred but not required):

• Familiarity with general office procedures, practices, and equipment
• Familiarity with common business documents (purchase orders, quotes, invoices, etc.)
• UPS, FedEx, etc. shipping background
• Prior background at a company with mechanical or technical products
• Experience working with customers and suppliers outside the United States
• Experience with QuickBooks accounting software

Employment Details

• This position is 5 days/40 hours per week (if you prefer, we may be able to accommodate a shorter work week)
• Hours are flexible but are typically within normal business hours (a regular schedule is required)
• Compensation based on skills and experience
• Paid time off and paid holidays (at TAC your birthday is a holiday)
• 401k retirement plan with a generous company match (after first year of employment)
• Long-term disability insurance (after first year of employment)
• Rockford MakerSpace membership (www.RockfordMakerSpace.com)
• Health insurance is not provided

How to Apply

E-mail your resume to careers@tac.us along with a note telling us why you believe being our Versatile Office Assistant is a great fit for you. Only applications including both of these will be considered.

Meet our company

Founded in 1991, TAC Rockford / Transatlantic Connection is a small, family-owned company that serves manufacturers globally with products that improve manufacturing productivity and keep equipment running. Our customer base includes a lot of companies you've heard of (Boeing, SpaceX, Woodward, GM, Honda, Caterpillar, Fender, Apple, NASA, Facebook), as well as a number of small to midsize companies you're probably not familiar with that are just as key to global manufacturing.

We are located in a newly renovated 1900s era building right in Rockford's vibrant downtown. We are actively involved in several organizations, including a FIRST Robotics team and Rockford MakerSpace.

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